Appointments & Access

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation.

Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S.News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual "America's Best Hospitals" survey.

Among Cleveland Clinic’s 49,000 employees are more than 3,400 full-time salaried physicians and researchers and 14,000 nurses, representing 120 medical specialties and subspecialties. The Cleveland Clinic health system includes a 165-acre main campus near downtown Cleveland, nine community hospitals, more than 150 northern Ohio outpatient locations – including 18 full-service family health centers and three health and wellness centers – and locations in Weston, Fla.; Las Vegas, Nev.; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2015, there were 6.6 million outpatient visits, 164,700 hospital admissions and 208,807 surgical cases throughout the Cleveland Clinic health system. Patients came for treatment from every state and 180 countries.

For more information, visit the Cleveland Clinic website.

The Group Practice Model was developed by Cleveland Clinic in the US and has been extended to Cleveland Clinic Abu Dhabi. It is a collaborative approach to patient care where physicians act as a unit, pooling their expertise and combining their specialties around a specific organ or disease system into integrated practice units called Institutes. The Model allows physicians to efficiently and effectively address patient needs, reduce redundancies, efficiently allocate resources, and decrease the length of patient stays.

Patients First is a philosophy pioneered by Cleveland Clinic in the US. This approach extends beyond world-class clinical care, emphasizing care that addresses every aspect of a patient’s encounter with Cleveland Clinic, including the patient’s physical comfort, as well as their educational, emotional, and spiritual needs.

We are located on Al Maryah Island, the heart of Abu Dhabi’s new central business district. The hospital is situated adjacent to Abu Dhabi Global Market Square and Rosewood Abu Dhabi.

Cleveland Clinic Abu Dhabi is easily accessible by car, taxi or public transit (bus).

For maps, directions and additional transportation details, please visit our How to Get Here page.

We have more than 3,100 parking spaces, with both self-service and valet parking available for patients and visitors.

Self-service parking is complimentary for patients and visitors. Valet services are offered at a nominal charge, payable at the time of departure.

To learn more about parking and valet services at the hospital, please visit our Parking & Valet page.

Transportation can be arranged through Global Patient Services for patients and families arriving from outside of the country.

To learn more about Global Patient Services and the department’s offerings, please visit our International Patients page.

Rosewood Abu Dhabi and the Four Seasons Hotel Abu Dhabi are ideal hotel options for family and friends accompanying patients during a stay at the hospital. Both hotels are conveniently located adjacent to Cleveland Clinic Abu Dhabi on Al Maryah Island. Rosewood Abu Dhabi is directly connected to the hospital via a dedicated corridor, and complimentary tram services are available for all hospital visitors staying at the hotel.

For a full list of hotels with discounted rates available to family and friends accompanying patients, please download this PDF.

Our Patient Hospitality Service team is available to assist patients and visitors who wish to explore other hotel options.

Please contact 800 8 CCAD (800 8 2223) to speak to a member of our team.

We operate in both Arabic and English.

Yes, medical translators are available 24/7 for those patients who do not speak – or are otherwise not comfortable conversing in – Arabic or English.

Red Coats

Patient and Guest Services Associates, known as “Red Coats,” are easily identified by their distinctive red jackets. Red Coats greet patients and visitors as they arrive at the hospital and provide directions or personally escort patients and visitors to their destination.

Signage

Direction signage is posted near key locations, including elevator banks and reception desks throughout the hospital. Select signage is color-coded to help patients and visitors identify specific areas of the medical campus.

Green – Diagnostic & Treatment Block, Intensive Care Unit and the Patient Tower

Blue – Clinic Block

Red – Emergency Department.

A total of 26 men’s and women’s prayer rooms and ablution (wudu) facilities are located across the Cleveland Clinic Abu Dhabi medical campus and are accessible 24/7. Pray rooms and wudu facilities are located in the Gallery, Patient Tower, Intensive Care Unit, Clinic and Diagnostic & Testing blocks.

Patient Support Services provides spiritual services for patients’ and visitors’ convenience. Patient Support Services maintains a comprehensive list of religious services and is available to coordinate requested spiritual services with local religious organizations.

In accordance with local cultural requirements, all food and beverages prepared and served at Cleveland Clinic Abu Dhabi are halal.

Cleveland Clinic Abu Dhabi is served by an authorized waste carrier and recycler offering standard recycling and service options for recycling corrugated cardboard, paper, plastic, aluminum, electronic, glass, toner cartridges and battery waste.

We are committed to environmental sustainability, and demonstrate our commitment through a number of initiatives, including the sustainable design of the campus, recycling program and alternative transportation program, among others.

To encourage the use of alternatives transportation modes and reduce overall greenhouse gases, we have developed a preferred parking scheme to encourage cycling, walking in the cooler months, carpooling, and the use of fuel-efficient and low-emitting vehicles by Caregivers, patients and visitors.

Cleveland Clinic Abu Dhabi is served by public transport within a distance of no more than 300 meters. Multiple bus services provide direct transport to the International Airport and throughout Abu Dhabi. These services provide direct transportation links with the mainland and other major transport nodes.