Visitation Policy

For the safety of our community, the following visitation requirements are aligned with the Department of Health – Abu Dhabi to ensure that our patients can continue to receive support from their family and loved ones in a safe environment. Visitors are politely requested to observe the visitation hours to ensure patient respect, privacy and recovery.

Please note: Only those over the age of 14 will be allowed to visit patients.

Requirements for Inpatient Visitors

In an effort to enhance patient experience, and to provide our patients’ and their family and friends with more flexibility and convenience, we have recently extended inpatient visitation hours and visitor numbers. 

• Our inpatient patient visiting hours for all patient floors, are:
  
  • Morning: Between 10:00am and 1:00pm
    
  • Evening: Between 5:00pm and 10:00pm.
    
• Patients are allowed up to four visitors at a time (with the flexibility to switch between visitors). One of these visitors may be designated as the 24/7 caretaker. 
• Overnight personal caregivers are permitted. Please note, ICU rooms do not allow overnight companions and are restricted to only two visitors at a time during visitation hours. 

Requirements for Outpatient Visitors

• Only one visitor can be present with the patient in the examination/consultation room. 
• Visitors must adhere to infection control measures. 

Guidelines for Responsible Adults of Surgical and Procedural Patients

• Four visitors will be allowed per surgical patient and must stay in the procedural waiting area
• Access to clinical areas is for patients only, or individual parents of pediatric patients.