Question 1

How do I make an appointment at Cleveland Clinic Abu Dhabi?

Accepted Answer

You can easily get in touch with our international patient services team to discuss your requirements and schedule your appointment by clicking on Request An Appointment, or by calling us on +971 2 659 0200.

Question 2

Which information do I need to provide for my appointment?

Accepted Answer

You will be asked for some personal details such as name, date of birth, contact information, passport number and expiry date, as well as some medical overview questions regarding your reasons for visiting Cleveland Clinic Abu Dhabi.

Question 3

Do I need to provide my medical records to make an appointment?

Accepted Answer

Yes, you will be asked to provide your medical records. This helps us to schedule your appointment(s) with the most suitable healthcare provider. It will also allow your healthcare provider to propose your recommended care plan ahead of travelling to Abu Dhabi.

Question 4

How long will I need to stay? If I need to stay for a shorter or longer time than planned, will I be given assistance?

Accepted Answer

Your patient services ambassador will discuss your treatment plan in detail with you, including your length of stay, prior to confirming your appointment(s). In the case of any changes, we will coordinate travel and accommodation arrangements for you and your family to ensure your stay remains as stress-free as possible.

Question 5

Is travel assistance such as booking flights and accommodation available?

Accepted Answer

As part of your overall international patient experience, our trusted travel agency partners will assist with any visa requirements, coordinate booking your flight tickets and preferred accommodation, organize transfers and transport, and facilitate any special requirements you may have.

Question 6

Do I need a visa to travel to Abu Dhabi?

Accepted Answer

Depending on your country of residence, application for entry visas for you and your family may be required. Our travel agency partner will be able to advise and assist with any documentation required ahead of your travel date. You can contact them on +971 54 305 9775.

Question 7

My family/friends are travelling with me, is it possible to arrange activities for them?

Accepted Answer

Yes, our concierge services will be delighted to recommend sightseeing, excursions and entertainment for your friends and family during your stay.

Question 8

Is it possible to request a specific physician?

Accepted Answer

Yes, it is possible to request a specific physician, however since all of our physicians are highly specialized, your request will be reviewed by our clinical team in order to recommend the most suitable physician for your care. Please note that should you request a specific physician, your full medical records and physician referral letter should be submitted in order to facilitate your request.

Question 9

How do I find out about specific procedures at Cleveland Clinic Abu Dhabi?

Accepted Answer

Cleveland Clinic Abu Dhabi has 8 institutes, with over 50 medical and surgical specialties represented. Information regarding specific procedures and treatments may be found in our Institutes & Departments pages.

Question 10

Will Cleveland Clinic Abu Dhabi liaise with my own physician at home?

Accepted Answer

Yes. Patients who are currently admitted in their home country hospital who wish to be transferred to Cleveland Clinic Abu Dhabi can request a conference call between their referring physician and Cleveland Clinic Abu Dhabi physician.

Question 11

Is Cleveland Clinic Abu Dhabi able to assist with special requirements?

Accepted Answer

On scheduling your appointment, you will be asked if you have any special requirements such as wheelchair assistance, medical interpreter, visually impaired, and hard of hearing, so that we are able to assist in the best way possible.

Question 12

Which documents should I bring with me?

Accepted Answer

You can find all the documents and items to bring with you on our Things to Bring page.

Question 13

Is language assistance/interpretation available?

Accepted Answer

Yes, we have translation and interpretation services available through a dedicated team and system.

International Patients

Resources for International Patients

Our Institutes

Diagnostics Institute

Digestive Disease Institute

Heart, Vascular & Thoracic Institute

Integrated Hospital Care Institute

Cancer Institute

Integrated Surgical Institute

Medical Specialty Institute

Neurological Institute