Finance, Billing & Insurance
Cleveland Clinic Abu Dhabi aims to make all aspects of finance, billing and insurance as straightforward as possible.
- Visiting The Hospital
For all aspects of finance, billing and insurance, our dedicated Financial Counselors are here to help. Call them on 800 8 2223.
We partner with many insurance companies to provide coverage for your healthcare. All insured patients must present a valid insurance card. For any out-of-pocket expenses, our Financial Counselors can assist you in clarifying the amount due. See a full list of our health insurance partners here.
Following your visit to Cleveland Clinic Abu Dhabi, a bill (or claim) will be sent to your insurance provider. See here for guidance on how to read your bill.
If you need to request a copy of your bill, please complete the secure online form here.
You can request a copy of your medical records from the Health Information Management Services (HIMS) Department, via Cleveland Clinic Abu Dhabi’s Patient Portal mobile app or website. For full details, see here.
Do you need expert care quickly? Cleveland Clinic Abu Dhabi now offers a self-pay service, allowing you to receive the care you need, when you need it. Learn more.
For any questions or concerns about finance, billing or insurance, please speak directly with a Financial Counselor on 800 8 2223.