Virtual visits are a secure and easy way to access healthcare for you and your family from home.
Speak to your doctor without the need to visit in person using video calling from your device via our online Health Portal or Cleveland Clinic Abu Dhabi app.
You can now schedule and attend appointments for many of our clinics and doctors over video call by booking via our online Health Portal or the Cleveland Clinic Abu Dhabi app, or by calling our Contact Center on 800 2 2233.
Before using virtual visits, you’ll need to register on our online Health Portal or the Cleveland Clinic Abu Dhabi app. You can download our guides for easy steps to help you get set up.
Once you are a registered on our Health Portal or app, you can check in for your virtual visit 3 days before your scheduled appointment time, your video call link can be accessed 30 minutes before your appointment is due to start.
Follow the simple steps below to e-Check-in for your virtual visit via the Cleveland Clinic Abu Dhabi app, or if you prefer to use our online Health Portal, you can download the eCheck-in steps here.
Remember to allow at least 15 minutes to set up your virtual visit on your device.
Yes, currently you should register your account on our online Health Portal or Cleveland Clinic Abu Dhabi app before using virtual visits. You’ll find our downloadable registration guides on this page with simple steps to get you set up.
Please check your specific coverage at Cleveland Clinic Abu Dhabi for treatment and services with your health insurance provider.
The online Health Portal is available on all browsers, however, currently virtual visits are not supported on Safari browser.
Visit here for Health Portal related FAQs.
For any app related queries or support, please call our Contact Center on 800 8 2223.