Cleveland Clinic Abu Dhabi App

All patients over the age of 18 are eligible to sign up for the app. This is voluntary, but we encourage you to sign up so you have access to the app’s full range of helpful and convenient digital features.

To set up your account, complete the activation steps detailed above or call our Contact Center, who can assist you. Alternatively, speak to one of our Patient Service Representatives during your next visit.

Yes, you can register yourself, even if you are not a patient at Cleveland Clinic Abu Dhabi. To register, you will need your Emirates ID. Once registered, you will be able to access all of the app's features, including booking an appointment, messaging your doctor, and more.

You can also use our app as a guest user and gain access to lots of useful features. Guest access also allows you to find a doctor and book an appointment with a Cleveland Clinic Abu Dhabi doctor.

Setting up an account will require an activation code. During your next visit, ask your patient service representative to generate your one-time app activation code. Alternatively, call our Contact Center on 800 8 2223 and our team will assist you.

You can also sign up by requesting a code within the mobile app. Open the app and tap ‘Register’, followed by the ‘Sign-Up Online’ button. Complete the sign-up form and submit. Your information will then be verified, and a one-time activation code will be emailed to your chosen email address.

Once you have received the code, open the app and tap on the ‘Register’ button where you will be asked to enter your activation code and provide your personal details. Please note that all information you provide is strictly confidential and processed securely.

The Cleveland Clinic Abu Dhabi app is available to download for free from the App Store and Google Play and there is no charge. You can also access the web version for free via a browser.

Yes, you can set up an account for family members through the proxy access feature and access the details. You must be over 18 years of age and have permission from the patient whose account you are accessing.

You will need to submit an online or hard copy proxy access form, with authorization from the family member/friend. This will then be reviewed by Cleveland Clinic Abu Dhabi, and access should be granted within two working days.