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Yes, the self-schedule function allows patients with a Cleveland Clinic Abu Dhabi Patient Portal & mobile app account to book an appointment with their doctor at a convenient time and date. Guest users are also able to book or request an appointment after answering a few short questions. Please note, for certain doctors, you may need to call our Contact Center to schedule an appointment.​

Yes, you can check-in for your appointment using the Patient Portal’s eCheck-In feature. This offers easy, fast, and convenient access to your care.

Using eCheck-In, you can check yourself in for your appointment up to 30 minutes before your scheduled appointment time. You can then head straight to the waiting area within the relevant department, where you will be called for your appointment.

Alternatively, you can use our quick self-check-in kiosks when you arrive or visit our service desk and speak to a receptionist.

You can request your medical records using the Cleveland Clinic Abu Dhabi Patient Portal. Once requested, you will receive your medical records within 2 business days. You can download, save, and print your medical records as needed.

Yes. On your next visit, mention that you would like to have your medication delivered. The Cleveland Clinic Abu Dhabi Patient Portal & mobile app allows you to select the delivery option when you ask for a medication refill. Please note, there may be some charges associated with the delivery of medications.

Once you have had your first appointment with your doctor, you will be able to message them directly using the Message Doctor feature. You will only be able to contact caregivers you have had appointments scheduled with in the last 15 months. If you have any concerns prior to your first appointment, our Contact Center team will be happy to assist you.

When you set up your personal account, you will be asked to state your preferred email address for communication. All your Cleveland Clinic Abu Dhabi Patient Portal & mobile app notifications will be sent to this email.

A number of test results are available for you to view within the ‘Test Results’ section of your Cleveland Clinic Abu Dhabi Patient Portal & mobile app account. You can message your doctor directly using the ‘Message Doctor’ feature to discuss your results ahead of any follow-up appointments.