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Our Health Insurance Partners

Browse our list of insurance partners here

You can search and filter all insurance partners here

CCAD
Emirates Airlines

This payer package is in partnership with Emirates Airlines.

  • Category A
  • Category A (EK Referral)
  • Category B
  • Category C
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CCAD
FMC Network

To kn​ow more about your coverage with FMC Network, visit the FMC website.​​​​​

  • FMC - Abu Dhabi National Insurance Company (ADNIC)
  • FMC - Centre Of Excellence & IP Only -FARID GN(2,3.4), STAND, DHA BASIC NW
  • FMC - Metlife
  • FMC - National General Insurance Company (NGI
  • FMC - National Life & General Insurance Company
  • FMC - Oman Insurance Company (OIC)
  • FMC - RAK General Insurance Company
  • FMC - Union Insurance Company (UIC)
  • FMC- Takaful Emarat
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CCAD
GMMI

To know more about your coverage, visit the GMMI website.

  • GMMI - BlueCross BlueSheild
CCAD
INAYAH - National Life and General Insurance

To know more about your coverage, visit the INAYAH website.

  • Diamond (Referrals, COE)
  • Gold/Silver/Bronze/Chrome/Opal-COE Only
  • Platinum
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CCAD
MedNet

To know more about your coverage with Mednet, visit the Mednet guide page to see the benefits that covered or download Mednet Company’s mobile app​.

  • MedNet - Adamjee Insurance Company Limited
  • MedNet - Adamjee Insurance Company Limited
  • MedNet - Al Fujairah National Insurance Company
  • MedNet - Al Hilal Takaful PSC
  • MedNet - Al Ittihad Al Watani General Insurance Company
  • MedNet - Al Khazna Insurance Company
  • MedNet - Arabian Scandinavian Insurance Co - Ascana
  • MedNet - Dar Al Takaful
  • MedNet - Dubai Insurance Company
  • MedNet - Dubai National Insurance & Reinsurance Co - Aman
  • MedNet - Insurance House
  • MedNet - Jordan Insurance Company Limited
  • MedNet - National Takaful Company P.S.C. - Watania
  • MedNet - Noor Takaful
  • MedNet - Orient Insurance Company
  • MedNet - Ras Al-Khaimah National Insurance Company
  • MedNet - Salama (Islamic Arab Insurance Company)
  • MedNet - Oman Insurance Company Limited – Gold
  • MedNet – The Mediterranean and Gulf Insurance And Reinsurance Company Medgulf B.S.C
  • Mednet- Tokio Marine & Nichido Fire Insurance - GOLD
  • MEDNET- The Oriental Insurance Company - GOLD
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CCAD
MetLife
  • Gold Card
  • Metlife - Mednet - ML-VIP
  • VIP
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CCAD
MSH International

To know more about your coverage with MSH International, visit the MSH International website​. ​

  • MSH - Dubai Insurance Company
  • MSH - AXA Insurance

Use our online Patient Portal to swiftly book your appointment or receive a Digital Visit

To schedule your appointment, please call our Contact Center between 7:00am and 7:00pm, Monday to Friday. Alternatively you can complete our online form ​& request a callback to confirm your appointment.

Disclaimer: Patients under the age of 14 are only accepted in our Emergency Department and Eye Institute.

Our award-winning Emergency Department​ operates 24 hours a day, 7 days a week.

We are here to make managing your healthcare easier. 

Request an Appointment 800 8 2223

Frequently Asked Questions

All patients over the age of 18 are eligible to sign-up for the Patient Portal on the website & mobile app. This is voluntary, but we encourage you to sign-up so you have access to the full range of helpful and convenient features. To set-up your account, complete the online activation steps or call our Contact Center who can assist you. Alternatively, speak to a member of our patient service representative team during your next visit.

Yes, the self-schedule function allows patients with a Cleveland Clinic Abu Dhabi Patient Portal & mobile app account to book an appointment with their doctor at a convenient time and date. Guest users are also able to book or request an appointment after answering a few short questions. Please note, for certain doctors, you may need to call our Contact Center to schedule an appointment.​

You can request your medical records using the Cleveland Clinic Abu Dhabi Patient Portal. They will be available within 24 hours. Please note that this feature is not currently available on the Cleveland Clinic Abu Dhabi mobile app.

Yes. On your next visit, mention that you would like to have your medication delivered. The Cleveland Clinic Abu Dhabi Patient Portal & mobile app allows you to select the delivery option when you ask for a medication refill. Please note, there may be some charges associated with the delivery of medications.

Once you have had your first appointment with your doctor, you will be able to message them directly using the Message Doctor feature. You will only be able to contact caregivers you have had appointments scheduled with in the last 15 months. If you have any concerns prior to your first appointment, our Contact Center team will be happy to assist you.

When you set up your personal account, you will be asked to state your preferred email address for communication. All your Cleveland Clinic Abu Dhabi Patient Portal & mobile app notifications will be sent to this email.

A number of test results are available for you to view within the ‘Test Results’ section of your Cleveland Clinic Abu Dhabi Patient Portal & mobile app account. You can message your doctor directly using the ‘Message Doctor’ feature to discuss your results ahead of any follow-up appointments.