Find answers to the questions you have now and the questions you're wondering about.
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation.
Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S.News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual "America's Best Hospitals" survey.
Among Cleveland Clinic’s 49,000 employees are more than 3,400 full-time salaried physicians and researchers and 14,000 nurses, representing 120 medical specialties and subspecialties. The Cleveland Clinic health system includes a 165-acre main campus near downtown Cleveland, nine community hospitals, more than 150 northern Ohio outpatient locations – including 18 full-service family health centers and three health and wellness centers – and locations in Weston, Fla.; Las Vegas, Nev.; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2015, there were 6.6 million outpatient visits, 164,700 hospital admissions and 208,807 surgical cases throughout the Cleveland Clinic health system. Patients came for treatment from every state and 180 countries.
For more information, visit the Cleveland Clinic website.
The Group Practice Model was developed by Cleveland Clinic in the US and has been extended to Cleveland Clinic Abu Dhabi. It is a collaborative approach to patient care where physicians act as a unit, pooling their expertise and combining their specialties around a specific organ or disease system into integrated practice units called Institutes. The Model allows physicians to efficiently and effectively address patient needs, reduce redundancies, efficiently allocate resources, and decrease the length of patient stays.
Patients First is a philosophy pioneered by Cleveland Clinic in the US. This approach extends beyond world-class clinical care, emphasizing care that addresses every aspect of a patient’s encounter with Cleveland Clinic, including the patient’s physical comfort, as well as their educational, emotional, and spiritual needs.
Cleveland Clinic Abu Dhabi, part of Mubadala’s network of world-class healthcare providers, , is a multispecialty hospital located on Al Maryah Island in Abu Dhabi, UAE. Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of US-based Cleveland Clinic’s model of care. The hospital has been specifically designed to address a range of complex and critical care requirements unique to the Abu Dhabi population in order to reduce the need for patients to travel abroad for care.
Mubadala Development Company (Mubadala) is an investment and development company owned by the Government of Abu Dhabi. Formed in 2002 to support the diversification of the Emirate’s economy, Mubadala invests in and manages businesses across a wide range of industry sectors with the objective of delivering strong financial returns and socioeconomic benefits to the Emirate of Abu Dhabi.
For more information about Mubadala, its collaborations and activities please visit www.mubadala.ae.
We have more than 3,100 parking spaces, with both self-service and valet parking available for patients and visitors.
Self-service parking is complimentary for patients and visitors. Valet services are offered at a nominal charge, payable at the time of departure.
To learn more about parking and valet services at the hospital, please visit our Parking & Valet page.
Transportation can be arranged through Global Patient Services for patients and families arriving from outside of the country.
To learn more about Global Patient Services and the department’s offerings, please visit our International Patients page.
Rosewood Abu Dhabi, conveniently located adjacent to Cleveland Clinic Abu Dhabi on Al Maryah Island, is an ideal lodging option for family and friends accompanying patients during a stay at the hospital. Rosewood Abu Dhabi is directly connected to the hospital via a dedicated corridor, and complimentary tram services are available for all hospital visitors staying at the hotel.
There are also ample options for hotels elsewhere in Abu Dhabi. Our Patient Hospitality Service team is available to assist patients and visitors who wish to explore other hotel options. Please contact 800 8 CCAD (800 8 2223) to speak to a member of our team.
We operate in both Arabic and English.
Yes, medical translators are available 24/7 for those patients who do not speak – or are otherwise not comfortable conversing in – Arabic or English.
Patient and Guest Services Associates, known as “Red Coats,” are easily identified by their distinctive red jackets. Red Coats greet patients and visitors as they arrive at the hospital and provide directions or personally escort patients and visitors to their destination.
Direction signage is posted near key locations, including elevator banks and reception desks throughout the hospital. Select signage is color-coded to help patients and visitors identify specific areas of the medical campus.
Green – Diagnostic & Treatment Block, Intensive Care Unit and the Patient Tower
Blue – Clinic Block
Red – Emergency Department
A total of 26 men’s and women’s prayer rooms and ablution (wudu) facilities are located across the Cleveland Clinic Abu Dhabi medical campus and are accessible 24/7. Pray rooms and wudu facilities are located in the Gallery, Patient Tower, Intensive Care Unit, Clinic and Diagnostic & Testing blocks.
Patient Support Services provides spiritual services for patients’ and visitors’ convenience. Patient Support Services maintains a comprehensive list of religious services and is available to coordinate requested spiritual services with local religious organizations.
In accordance with local cultural requirements, all food and beverages prepared and served at Cleveland Clinic Abu Dhabi are halal.
We believe that most waste is preventable, and are targeting a minimum of 50 percent waste recycling rate by 2016.
Cleveland Clinic Abu Dhabi is served by an authorized waste carrier and recycler offering standard recycling and service options for recycling corrugated cardboard, paper, plastic, aluminum, electronic, glass, toner cartridges and battery waste.
We are committed to environmental sustainability, and demonstrate our commitment through a number of initiatives, including the sustainable design of the campus, recycling program and alternative transportation program, among others.
To encourage the use of alternatives transportation modes and reduce overall greenhouse gases, we have developed a preferred parking scheme to encourage cycling, walking in the cooler months, carpooling, and the use of fuel-efficient and low-emitting vehicles by Caregivers, patients and visitors.
Cleveland Clinic Abu Dhabi is served by public transport within a distance of no more than 300 meters. Multiple bus services provide direct transport to the International Airport and throughout Abu Dhabi. These services provide direct transportation links with the mainland and other major transport nodes.
Our medical campus is LEED Gold-certified. Notable building features include:
Cleveland Clinic Abu Dhabi is accessible to all patients – Emirati, expatriate and fly-in international - seeking care in our areas of expertise, regardless of their nationality.
Please make sure to bring your Emirates ID (or other government-issued ID) and health insurance card to your appointment. We also recommend that you bring any medications or medical records (from other facilitates) that are relevant to your current medical condition.
We recommend that you arrive at the check-in desk at least 30 minutes before your scheduled appointment time to ensure that there is enough time to check-in and complete all pre-appointment paper work.
Cleveland Clinic Abu Dhabi currently accepts the following insurance plans:- Thiqa
- Premier – Exclusive 1 WW
- Enhanced Platinum - Exclusive 1 WW
- Network - Exclusive 1 WW
- Network – Exclusive 2 WW
- Network – Exclusive 3 WW
- Network – Essential 5 CCAD
- Network – Exclusive 1 Prime
- Network – Comprehensive 2 Prime
- Network – Comprehensive 3 Prime
- Network – Comprehensive 3 Pinnacle
- Network – Exclusive 1 Prime WW EXC US CAN
- Network – Al Aman 3 Prime
- Network – Comprehensive 3 Prime WW EXC US CAN EUR
- Network – Al Aman 3 Prime WW EXC US CAN EUR
- Network – Comprehensive 3 Prime WW
- Network – Al Aman 3 Prime WW
- Network – Al Aman 3 Prime WW US CAN
- Network – Comprehensive 2 Prime WW EXC US CAN EUR
- Network – Exclusive 1 Prime WW EXC US CAN EUR
- Star Plus
- Summit 5000+Plan1A Platinum
- Oman Insurance Company/BUPA
- Premium Plus CCAD
- General Plus (GN+)
- NAS- Executive Network (EN)
- Gulf Solutions (CN)- Gulf Care (EN)
Cleveland Clinic Abu Dhabi also accepts many patients with out-of-network plans, and we advise them to check directly with their health insurance provider(s) on their ability to claim reimbursement. Cleveland Clinic Abu Dhabi also welcomes patients who wish to self pay, and are advised to speak with one of our Financial Counselors for guidance.
To speak with a Financial Counselor, and for other insurance coverage inquiries, please call our Contact Center on 800 8 CCAD (800 8 2223) or +971 2 659 0200 from outside the UAE.
Yes, Cleveland Clinic Abu Dhabi accepts patients with out-of-network plans, on a case-by-case basis, with Guarantees of Payment from health insurance companies or employers. Patients are advised to check directly with their health insurance provider(s) on their ability to claim reimbursement.
Yes, Cleveland Clinic Abu Dhabi is open to patients who wish to self-pay. If you do not have health insurance or your insurance plan is not accepted, our team is available to arrange a consultation with one of our Financial Counsellors to help guide you and provide financial advice.
To schedule a consult with one of our Financial Counselors, please call our Contact Center on 800 8 CCAD (800 8 2223) or +971 2 659 0200 from outside of the UAE.
Please note that Cleveland Clinic Abu Dhabi is a semi-government hospital. When visiting Cleveland Clinic Abu Dhabi, patients holding Thiqa insurance cards will benefit from coverage for treatment services availed at governmental healthcare (public) facilities.
The “Apply Now” button next to each job posting takes you through the application process step-by-step, and you will be asked to fill in your personal contact details, educational background and work experience. You will be requested to attach your CV/resume and cover letter. Any other relevant documents can be attached as well.
If you have not applied on the Cleveland Clinic Abu Dhabi career website through this system before, you will need to register with us first.
We evaluate the qualifications of the applicant and compare these with the requirements of the job, with the goal of finding the most suitable candidate. We take all available input into consideration in order to reach the final hiring decision. The resume, cover letter, references, interview outcomes, and assessment result are all evaluated.
We try to get back to successful applicants within a few days, but please bear with us if it takes a little longer to respond. Unfortunately, due to the high volume of applications we receive, we are only able to provide individual feedback to those selected to move forward in the application process.
The purpose of the first interview is to develop a proper understanding of your personal qualities and skills. We want to know what drives and motivates you. You will also have the opportunity to learn more about us and our culture, so that we can jointly evaluate how you would thrive within our organization. During the interview, you will also receive feedback on the assessments which you have completed. The first interview is usually conducted by one of our HR professionals.
In the second interview, you will have the opportunity to meet the manager of the position for which you have applied. In some cases, the interview may be with managers from several departments. The managers you meet will be interested in hearing more about you as a person, as well as your professional achievements and ambitions, and how you see yourself in the role for which you’ve applied.
Cleveland Clinic Abu Dhabi does not charge a fee at any stage of the recruitment process, including application, processing or training stages. Please note that vacancy announcements with our name on them which request payments of any kind are fraudulent and were not issued by Cleveland Clinic Abu Dhabi. If you are requested to make a payment at any point in the process, please notify us, providing details of the concerned person and/or website you using our contact form.
Cleveland Clinic Abu Dhabi is a critical and acute care hospital focused on the treatment of complex medical conditions within our areas of specialization. We have five Centers of Excellence within our 12 Institutes.
Our five Centers of Excellence were specifically selected to address the most pressing health concerns of the Abu Dhabi community. Many of the medical conditions treated within these Institutes constitute the top reasons UAE patients travel abroad for treatment. The five Centers of Excellence include:
Replicated from Cleveland Clinic in the US, an Institute is a clinical organization model that groups physicians around a particular disease group or organ system, rather than physicians’ area of specialization.
For example, the Heart, Vascular & Thoracic Institute focuses on the heart and circulatory system. In the Institute Model, consultant cardiologist and cardiac surgeons work collaboratively within the same department (Institute) to treat a patient’s heart-related condition, rather than requiring the patient to consult with multiple departments and physicians.
Yes, we have three outpatient pharmacies in the hospital.
Our main pharmacy is located on the Ground floor and is open 24/7.
Our Eye Clinic pharmacy is located on Level 1 in the Eye Institute, and is open Monday to Friday, between 9:00am and 5:00pm.
Our Specialty Clinic Pharmacy (for Endocrinology Clinic patients) is located on P1 near the Endocrinology Clinic and is open Monday to Friday, between 8:30am and 4:30pm. Please note, it is closed between 12:30pm and 1:00pm Monday to Thursday and between 1:00pm and 2:00pm on Fridays.​
To learn more about the pharmacy, please visit our Pharmacy​ page.
Our out-patient pharmacy carries more than 400 different types of medications specific to our areas of specialization. Patients are welcome to fill prescriptions from other healthcare providers at the hospital’s pharmacy; however, we recommend that you inquire in advance to determine if your prescription is available.
The pharmacy can be contacted by calling our Contact Center at 800 8 CCAD (800 8 2223).
At this time, Cleveland Clinic Abu Dhabi does not offer obstetrics and maternity care.
​At this time, Cleveland Clinic Abu Dhabi does not offer orthopedics, pediatrics and obstetrics, and is not a trauma center.
The Emergency Medicine Institute operates 24 hours a day, 7 days a week, 365 days a year, to provide emergency services to patients with serious illness or injuries requiring immediate attention; however, Cleveland Clinic Abu Dhabi does not serve as a trauma center.​
Global Patient Services (GPS) is modeled on US-based Cleveland Clinic’s International Patient Services, and has been established to assist patients and their families arriving from abroad.
For more information, visit our International Patients page.
Global Patient Services’ offerings include, but are not limited to:
For more information, visit our Global Patient Services page.
Our 175 physicians come from all over the world, and have been selected based on their fit for the organization. They have been evaluated through the same hiring standards and process as physicians at Cleveland Clinic in the US, so you can expect to receive the same caliber of care from Cleveland Clinic Abu Dhabi as you would at Cleveland Clinic in the US.
All of Cleveland Clinic Abu Dhabi’s Consultant Physicians are Western-trained, North American/European Board Certified (or equivalent) and licensed by the Health Authority-Abu Dhabi (HAAD).
Cleveland Clinic Abu Dhabi’s physicians are solely dedicated to working and providing patient care at Cleveland Clinic Abu Dhabi.
In order to ensure the highest quality of care, our physicians only practice at our medical campus. Physicians have generous appointment time offerings for procedures and out-patient clinic visits to accommodate patients with different schedules.
Following US-based Cleveland Clinic’s example, Cleveland Clinic Abu Dhabi will transparently report clinical outcomes annually.
Transparent reporting provides patients with clear information about the clinical results that the hospital is seeing. It allows patients to make informed decisions based on all available information.
Cleveland Clinic Abu Dhabi Visitation Policy
To ensure safety of our community, the following changes have been made in alignment with the Department of Health to ensure that our patients can continue to receive support from their family and loved ones in a safe environment.