Remote device monitoring lets you send us important information about your defibrillator and/or pacemaker from your home, office or while traveling.
Please read these instructions BEFORE you make the commitment to enroll in the remote monitoring program.
Biotronik 800 284 6689
Boston Scientific 866 484 3268
Medtronic 800 551 5544
Sorin 855 877 3899
The HVI Clinic staff and your doctor review transmission results between 7:00 a.m. and 6:00 p.m., Sunday through Thursday. Transmissions sent over the weekend or on holidays are reviewed on the next business day. You may call the HVI Clinic for transmission results.
The HVI Clinic staff will help you monitor your device remotely. Our responsibilities include enrolling you in the program, scheduling follow-up transmission appointments, sending appointment reminders and reviewing the device transmission information. We will follow-up with you by phone if you do not send the remote follow-up transmissions at your scheduled times.
Maintaining your follow-up device monitoring schedule is very important.
Thank you for following the guidelines. Doing so lets your doctor get important information from your implanted device to see how it is working and help guide your care.
As a patient enrolled in the remote monitoring program, your responsibilities include:
*NOTE: If you do not perform your remote transmission on your scheduled appointment date, we will call you. If you miss two consecutive remote downloads, and we are unable to contact you by telephone, we will schedule a Clinic Outpatient follow-up visit. If you miss this follow-up appointment or do not contact us to reschedule the appointment, you will be removed from the remote monitoring program.
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This information is provided by the Cleveland Clinic and is not intended to replace the medical advice of your doctor or healthcare provider. Please consult your healthcare provider for advice about a specific medical condition.
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