Department of Health – Abu Dhabi Muashir Assessment

DoH’s Muashir assessment ranks Cleveland Clinic Abu Dhabi ‘Outstanding’

Cleveland Clinic Abu Dhabi has been ranked as ‘Outstanding’ by the Department of Health – Abu Dhabi’s Muashir assessment.

The quality index, an assessment aligned with global best practices, evaluates healthcare providers within the emirate and the standards of patient care they provide.

Achieving the highest available rating of ‘5 Diamonds’, Cleveland Clinic Abu Dhabi was recognized for its timely and effective care for patients, staff satisfaction and drive for innovation.

The Muashir quality framework

Developed by key stakeholders and international experts, the Muashir assessment aims to provide a transparent overview of quality in the healthcare sector to the public.

The objectives of the quality framework are to:

• Improve the quality of health care services, safety standards and patient experience
• Ensure the utmost patient safety in healthcare services
• Enhance patient experience
• Continuously enhance the quality index
• Enhance transparency and accountability
• Incentivize outstanding quality performers and support those who are struggling to meet standards

What does an ‘Outstanding’ Muashir rating mean?

The Muashir quality framework, overseen by healthcare sector key stakeholders, engaging healthcare providers and international experts in quality, was designed to ensure the highest quality of patient care and patient experience are always met by Abu Dhabi providers.

Achieving the highest possible score across multiple dimensions demonstrates that Cleveland Clinic Abu Dhabi is aligned with global best practices and is delivering outstanding quality performance, in the following areas:

• Patient safety
• Effectiveness of care
• Timeliness of care
• Patient satisfaction and centricity
• Efficiency and sustainability

Muashir is part of ongoing efforts of the Department of Health to continuously improve the emirate’s healthcare offering and create a world-class healthcare system. An outstanding assessment validates Cleveland Clinic Abu Dhabi’s efforts in consistently striving to raise the bar for healthcare quality.